Skip to content Skip to footer

Benefit Appeals & Tribunals

Citizens Advice Bromsgrove and Redditch help clients to prepare their cases for appeal and when resources allow, assist with gathering evidence and preparing statements for clients to take to tribunal. We do not go with clients to tribunal hearings.

There is help online about preparing for tribunals:

If you would like some help to prepare for your tribunal:

  • Please get in touch as soon as you can.
  • If you have asked for help from us, it does not mean that we will be able to do so. Cases take several months to be given a hearing date and we review cases in date order. Therefore you will not hear from us straight away.
  • Start to gather evidence to support your case such as any recent letters from and medical practitioner regarding each condition you have. If your condition varies, start making notes to show this.
  • We will then get in touch with you and either help you to prepare a statement to use at your appeal or we will give you information about the tribunal process so you can prepare yourself.

You do not need to have representation at the tribunal - the process is designed so that people can explain their case themselves. The Tribunal Panel will be asking questions about your health problems to establish the facts and they then apply the law to see if you meet the benefit requirements.

You can ask a friend or family member to go with you for moral support.

Click here for more information about what happens at a tribunal and how to prepare