Here at Citizens Advice Bromsgrove and Redditch we are currently recruiting for volunteer advisers.

Our advisers help clients with a wide variety of issues via telephone, email and face to face, including help with benefits, debt, cost of living, housing and employment.

Our training consists of both online e-learning (some of which you can complete at home) and also a practical group training session one morning per week held at the Bromsgrove Office. Initial training takes approximately 14 weeks and you will obtain a training certificate on completion of this.

We ask for an initial commitment of 12 hours per week during training.

Following training we also ask for a commitment of at least one regular day per week at our office for a year. Our working hours are currently 9am-4.30pm. We can arrange 2 half days 9am-1pm or 12.30-4.30pm also to fit around any care commitments.

For further information please read our skills and role description document HERE.

We ask all potential volunteers to download and complete the application form HERE and email it to training@cabr.org.uk.

As a trustee you’ll have the chance to help lead an organisation that’s making a real difference to clients and local communities.

Each local Citizens Advice is a registered charity with its own board of trustees who are responsible for deciding how the local Citizens Advice is run, including deciding how resources are used, making sure the charity is fulfilling its purpose and has all the relevant policies and procedures in place.

Being a trustee is a hugely important role in the local Citizens Advice and many trustees find it really rewarding being able to give back to the community, as well as a great way of putting existing skills to use and a fantastic opportunity to learn new things from others.

As a trustee, you’ll receive an induction to the service and the role so that you know what’s expected and how to carry out your role. Many trustees find volunteering in this role with Citizens Advice a great opportunity to gain experience of strategy and leadership.

You don’t need specific qualifications or experience to be a trustee. Local Citizens Advice trustee boards welcome people of all ages, backgrounds and experience who are passionate about the Citizens Advice service. Your experience might include employment, volunteering or your own personal experiences outside of this. As a trustee you’ll need to have good judgment and be able to work in a team.

To enquire about becoming a Trustee for Citizens Advice Bromsgrove & Redditch please email trustee@cabr.org.uk

Here at Citizens Advice Bromsgrove and Redditch we are currently recruiting for volunteer initial advisers.

Our advisers help clients with initial advice and support and are the first contact when clients call our Adviceline telephone service.

Our training consists of both online e-learning (some of which you can complete at home) and also a practical group training session one morning per week held at the Bromsgrove Office. Initial training takes approximately 8 weeks.

Once trained in the role initial advisers can progress if they wish to the role of a generalist adviser.

We ask for an initial commitment of 7 hours per week during training.

Following training we also ask for a commitment of at least one regular day per week at our office for a year. Our working hours are currently 9am-4.30pm. We can arrange 2 half days 9am-1pm or 12.30-4.30pm also to fit around any care commitments.

For further information please read our skills and role description document HERE.

We ask all potential volunteers to download and complete the application form HERE and email it to training@cabr.org.uk.

We currently are offering free training to members of local community organisations within the Bromsgrove area. This training is developed to enable volunteers, who are already assisting clients within the community, to give advice first aid in the form of assisted information, signposting and referring clients to CABR who are in need of further support. If you are interested in accessing this free training for further details please contact us via email at training@cabr.org.uk.