Citizens Advice Bromsgrove and Redditch

Current Vacancies

We currently have no paid vacancies available.

If you are looking for a volunteering opportunity please visit our volunteer page for our current roles available.

Welfare Benefits Worker

Location: Based across our Bromsgrove and Redditch premises

H0ours: Full time (37hrs p/w) – We will consider job share or part time working

Remuneration: NJC Pay scale 5 – £29,541 to £32,045 with a generous leave package and 6% pension
contribution.

To see the role description please click HERE

CABR is a fast growing Citizens Advice Service and we are looking for an enthusiastic full time
Welfare Benefits Worker to join our team. In the last four years we have tripled our turnover, moved
from delivery at one site to having thirteen outreaches and have doubled the number of clients we
are seeing. We now want to build up a much needed Welfare Rights Unit. We have a small unit of
volunteers who support clients with appeals, and our next stage is to build a volunteer based form
filling service. Whilst holding a small caseload of your own, it is the development of this service that
would be your principal task.

To be successful you will need to be a qualified Citizens Advice Adviser, preferably with experience
of delivering Benefits casework, and to be able to develop and lead volunteers. If the longer term
Welfare Rights Unit project interests you but this post would not be an option for you as it stands,
we would also welcome a conversation.

Our service operates to very high standards, but we also work hard to make it an enjoyable and
supportive work environment. If this sounds like a team you would fit into please e-mail your
updated CV and a covering letter to Chris Roberts, Chief Executive at vacancies@cabr.org.uk using
the e-mail title “Benefits vacancy”.

Applications close at Midnight on Sunday 2nd August. Provisionally interviews are planned for
Thursday 13th August.

Due to the potential number of applicants we are sorry but we will not be able to enter into
correspondence or discussion with unsuccessful candidates.

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