Skip to content Skip to footer

Household Support Fund

HSF Eligibility

The DWP has awarded Household Support Grant in order to support those most in need. It supports those households in most need with essential costs and wider essential costs where they unable to provide this themselves.

Eligibility Criteria
- Must be over 18 years (or a child who is living independently but is under the age of 18 years).
- Have a household income of less than £30k (including means tested benefits) unless the family household has members who are disabled and whose means tested benefits exceed this threshold.
- Have insufficient savings to meet this need
- Have insufficient funds in their bank account to meet this need
- Have a vulnerability as defined below.

There will be a maximum spend of £250, unless white goods are required, where a maximum of £500 per household per application and a minimum spend of £100.
Households taking up new tenancies in social housing and the private rented sector will be encouraged to apply through the Citizens Advice.

Housing support costs where DHP and other housing support does not meet this essential need. Where the applicant is at risk of homelessness the local authority should utilise Homelessness Prevention Grant (and new HPG renters grant) therefore these applicants should be referred to the Housing Options Team at bdht or the Homelessness and Housing Solutions Team in Redditch. Contact details for bdht are 01527 557510 contact details for Redditch Homelessness and Housing Solutions 01527 534069.

Household Support Grant should not be utilised as an ongoing solution to support unsustainable tenancies.

The fund cannot be used to provide mortgage support and applicants should be referred to their lenders, but homeowners can qualify for support with other essentials.
The fund can be used to fund historic rent arrears if all other options have been exhausted.

Those requiring help with gas, electric, water, LPG tank top up, bottled gas, coal, boiler repairs and heating replacement or installation should be referred to Act on Energy. 0800 988 2881
Please note Act on Energy will not provide emergency help for utility costs.

Applicants requiring food only can be referred to local food banks.

Vulnerability Definition
Vulnerabilities can be wide ranging and the list below is a guide and not an exhaustive list:

- Long Term Health Conditions/Households with Disabilities
- Self Employed whose income has been impacted by the pandemic
- Working or non working households who continue to be impacted by the pandemic
- Households with high levels of debt
- Recently been made redundant
- Pregnant
- In receipt of free school meals

Household Support Fund Contact Form